• Commuter Rail Station Clean-ups, Investments Continue

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    June 04, 2019

    Commuter Rail Continues Adding Conductors to Further Improve Service

    Keolis has welcomed 16 men and women into its assistant conductor program, adding to a conductor count that has grown by more than 20 percent since 2014. New assistant conductors participate in an eight-week Keolis program that trains new crews on customer service, railroad safety and the commuter rail network and facilities. The program includes classroom instruction, exams and time on board trains.

    Having more conductors available helps Keolis further improve the passenger experience. It allows for easier and faster boarding at stations and makes the service more resilient with broader staffing options as service levels increase.
    Keolis' most recent class of assistant conductors with the Keolis training team and General Manager/CEO David Scorey

    Second Refurbished Locomotive Returns to Service

    Keolis and MBTA investments into mechanical processes and locomotive overhauls are driving improved service reliability. The refurbished locomotives return to service like-new and have upgraded internal diagnostic systems, on-board cameras and brake and control systems. The $26 million overhaul project improves equipment's reliability and extends the service life for another 20 years on 10 F40 locomotives.

    The MBTA also recently approved a $78 million program to overhaul an additional 27 F40 locomotives. The first ten will continue to return to Massachusetts during this summer with the second being completed last week. As each of these return, another F40 will be sent for rehabilitation until all are complete by the end of 2020. Mechanical issues are a top cause of service delays and this investment in the locomotive fleet will provide further benefits to commuter rail performance and reliability. 

    Click the image below to read a thread on Twitter from @MBTA on how the work was performed. 

    Women in Transportation Conference Attendees Tour Keolis Operations Center

    More than 700 transportation professionals attended the Women in Transportation International Conference between May 15 and 17. These corporate and governmental transportation leaders met in Boston to discuss emerging transit technologies, demographic shifts, climate change adaptation, and other issues affecting mobility.

    As part of that conference, Keolis provided tours of the commuter rail operations center in Somerville, including a visit to the new Emergency Operations Center and a hands-on experience in the new locomotive simulator. 
    Above, clockwise from top: a WTS participant drives in the cab of the locomotive simulator; tour participants hear from Keolis VP of Service Delivery Richard Dean in the Emergency Operations Center (EOC); members of WTS try the control coach simulator.

    Station Brightening Work Continues

    Keolis and MBTA teams continue their work painting, seal-coating, power-washing and landscaping at stations around the commuter rail network. As the summer progresses, crews will also install new energy-efficient lighting, new digital signage, walk-zone maps and heated shelters at key interchange stations. 

    This work is part of a $25 million investment by the MBTA to further improve safety and the customer experience, making commuter rail an even more attractive transit option for commuters and leisure travelers.
    Teams repaint tactile at Greenbush Station (left) and repaint seating in at Plymouth Station (right).

    MBTA Approves Replacement of North Station Signals

    The MBTA has approved work that will replace aging signaling technology that controls all tracks in and around North Station with state-of-the-art microprocessor technology. The project will include the installation of a new fiber optic network, two new power switches, five interlockings and the replacement and relocation of signaling equipment on the North Station drawbridges. When these projects are complete all 12 of North Station's tracks will be available for use.
    The project spans a one mile area that consists of a complex network of tracks and switches that serve to connect the station tracks at North Station, 5 major commuter rail lines and the commuter rail maintenance facility in Somerville. Construction for this $26.5 million project will begin in the spring of 2020. The project will improve commuter rail reliability and safety.

    Keolis' North American Senior Management Team Hosts Mobility Summit in Boston 

    In May, Keolis' senior management team from across North America came to Boston for a two-day leadership symposium where they shared best practices and ideas on evolving mobility.

    The group was joined by transit experts and authors like Boston University's Doug Most. Doug is currently BU's Assistant Vice President for External Affairs Marketing & Communications. 

    Across the United States and Canada, Keolis operates paratransit, commuter rail, autonomous shuttles and microtransit serivce. In partnership with the Greensboro Transit Authority, Keolis is building one of the largest electric bus fleets in the United States.
    About Keolis Commuter Services
    Keolis Commuter Services is the MBTA's commuter rail operating partner. Keolis is a global leader in public transport management and innovation with operations in 16 countries. With its North American HQ in Boston, around the world the company provides a full range of mobility solutions, including heavy rail, bus, trams, bicycles and autonomous vehicles.
    Copyright © 2018 Keolis Commuter Services All rights reserved.

    Our mailing address is:
    Keolis Commuter Services
    470 Atlantic Avenue
    Boston, MA 02210


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